My final thanks of this Thanksgiving week is for the best customer service experience I received in 2017…
New York City is a regular destination for MileNerd readers. The Andaz 5th Avenue is one of the most popular hotels there (thanks to Hyatt and Ultimate Rewards points). I’ve had mixed experiences at that property but there’s one exceptional employee who goes far out of his way to make guests happy. Michael Sanchez really cares. He cares if you have a good stay. He cares if you have a great vacation. And he’s responsible for the best customer service experience I had with anyone in the travel industry this year. Many of you will stay at the Andaz at some point. Give Michael a call. I’m very confident saying he’ll take care of you.
Have a great weekend, nerds!
