Cheapish Hyatt Points

This is the first (and last) reminder about Daily Getaways. I don’t see anything left I’d call a deal. Except for this Friday at 1:00 EST. Those Friday options are:

  • 24,000 Hyatt points for $260.
  • 30,000 Hyatt points for $330.
  • 40,000 Hyatt points for $415.
  • 72,000 Hyatt points for $775.

This has definitely been the worst year of “deals” from Daily Getaways. No more posts about it to follow…there’s just nothing else worth talking about. That being said, Friday’s Hyatt prices will be fairly priced for some people. If you have a specific use for those points, do the math and see if it’s worth a click.

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Frontier Airlines = Terrible

I’ve heard a lot more about Frontier from you guys lately. This seems to be for one of the following reasons…

  • You have miles from their credit card. 40,000-ish or 50,000-ish,
  • You have trouble using these miles (unless you’re going to Denver),
  • You can’t believe you have to pay for carry-on baggage.

Lately, the issue is that these miles now expire after 6 months of inactivity. Wow, that’s not just bad. It’s an unfunny joke. So, yeah, I decided to make a call. AwardWallet didn’t even have an expiration date for my Frontier miles. I dialed the number for this craptastic airline…

Terrible Customer Service Rep:
“Thank you for calling Frontier Airlines. How may I help you?”

Me:
“Hi, I wanted to see when my miles are going to expire.”

Terrible Customer Service Rep:
“6 months after last activity.”

Me:
“Can you give me that exact date please?”

Terrible Customer Service Rep:
“I can’t do that. But it’s 6 months after the last activity.”

Me:
“You realize every other mile and point program in the world gives exact expiration dates, right?”

Terrible Customer Service Rep:
“I’m sorry but we can’t do that.”

Me:
“Can I speak to a supervisor who would know the answer please?”

Terrible Customer Service Rep:
“Hold please.”

 

(I then hold for a few minutes. The supervisor picks up).

 

Even Worse Supervisor:
“Yes, can I help you?”

Me:
“Hi, can you tell me when my miles expire? Exact date please?”

Even Worse Supervisor:
“6 months after last activity.”

Me:
“Can you tell me what that date is?”

Even Worse Supervisor (sighing):
“August.”

Me:
“Ok. This is getting frustrating. Can I just transfer my miles to another program…hotel points, car rentals, anything?”

Even Worse Supervisor:
“No.”

Me:
“I’m seeing here on the internet that I can do it. Can I speak to someone who knows more about this?”

Even Worse Supervisor:
“I am the supervisor.”

Me:
“I understand that. But since you’re the supervisor and don’t have an answer, can I speak to someone who does?”

Even Worse Supervisor:
“Hold please.”

 

(He then hangs up on me).

 

Ok, so where did that leave me?

First, Frontier is near the top of my shit list. Terrible customer service, crazy miles that expire every 6 months, carry-on bag fees, hard to find flights, etc. Clearly, they are bad.

So, what did I do with my 50,000 miles?

This isn’t for everyone, but…

…I went to points.com and exchanged 50,000 Frontier miles for 12,500 Audience Rewards points.

(wait for it)

AUDIENCE REWARDS POINTS???!???!?!!?!????????!!!!!!!!!!??????

I know. But here’s the math. Again, this isn’t for everyone. Probably just for people who live in New York or LA and like theater. But, here’s why I did it…

  • For 500 points + $24, I can get an Orchestra seat here in LA for Phantom of the Opera. Among other shows.
  • These seats are on Stubhub for $200 to $300+ each.
  • If I burned all of my 12,500 points, I would get tickets worth $5,000+.

Again, it isn’t for everyone.

But, really, does anyone think 50,000 Frontier miles are worth more than this?

(Hint: They’re not)

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Oops

Sorry guys…had this one ready, but it never got posted. Still not dead (for now), so (hopefully) this is better late than never…

Office Depot and Office Max aren’t charging their normal $5.95 fees on $100 – $200 Visa gift cards. Not sure why that is, but no fees is great news for those with Chase Ink cards. 5 Ultimate Rewards points per dollar spent at office stores is worth a trip.

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Monday Triple

  • American Express Premier Rewards Gold is back to 50,000 points. If the link doesn’t work, try in an incognito browser.
  • Club Carlson decided to murder a great credit card. We’d been able to book points stays for 2 nights and pay for 1. After June, this is a deal of the past. To “ease the pain,” they’re offering 30,000 bonus points to cardholders who complete a paid stay before September. Blah.
  • To give you guys a glimpse at how great you are (and what some of my email debates look like)…here’s a conversation with reader Matt over the weekend. He was responding to my Friday diss of Hilton:

Matt:

“My two cents rant. Everyone bashes Hilton.  Aside from the card with 2 free weekend nights and one night a year (Hilton Reserve), everyone beats up on them like the geeky kid at school.

Ok, so Hilton has high redemption values… I get it… But man, I’ve done the math and for me, Hilton is actually the best of all the major players when earning through manufactured spending.  Aside the Hyatt card, I’ve had pretty much every hotel credit card from all the players (some twice or more).  If you stay in hotels on points quite a bit, all credit card churning opportunities dry up to a certain degree…so I have to rely on some manufactured spending (and will even more now with the stupid change to the US Bank Club Carlson last night free benefit).
For example.. in a few weeks I am staying in Chicago at a Hilton on Michigan Ave… retail is $250-300 a night (has fluctuated since I booked).  It’s 40k a night, so 120k for 3 nights.  Through manufactured spending, I can get that many points with the Surpass for $238 in spending.  Compare to Starwood where the properties are 12-15k a night in the same area.  I’d need to buy gift cards which would cost me $428.  Now, I do agree that Hilton status is not as good as Hyatt or Starwood.  But unless I am doing a lot of business travel (which I don’t anymore), once the signup bonuses dry up, Hilton is better than those two that everyone loves.  Not to mention, if I want to go on the cheap side in a smaller city, I can stay at a lower tiered Hilton for 15-20k points a night… most cheap Hyatts start around 8k and Starwood around 7k.  Before Starwoods devaluation there were quite a few for 3k or 4.5k, or better deals on cash + points.  Cash + points has slowly been going away (at least when I am booking) and I rarely see a Starwood for less 7k.  In fact, I am staying in OKC in a few weeks for a marathon.  I needed to stay downtown by the starting line and I had two choices that weren’t sold out when I booked:  Hilton for 40k or Starwood for 10k.  $83 worth of gift cards for a $250 Hilton property (So essentially paying 1/3 of retail price) or $119 worth of gift cards for a $150 Aloft room through Starwood.  It was a no brainer.
But now that internet is pretty much free, what is the point of status at hotels aside when you are paying cash and earn more points?  Sure, I might get an upgrade or free breakfast.  What if I didn’t plan to eat that breakfast anyways?  What is the point of a buffet breakfast when I am only hungry in the morning for something the size of an Egg McMuffin?  Or what if I want to try out the local restaurant around the corner?  And when I used to travel on biz it did me no good since I was going to expense it all anyways.”
Me:
“That was awesome! I get your point from your POV, but the value of Hilton signup bonuses are still pretty weak. Especially for nicer properties.”
Matt:
“Yeah, you are right on that account. But the way I look at it, I’ve had:

-Both Chase Marriott cards (slowly churnable, Marriott doesn’t have much value for the non-biz traveler anyways)
-2 Club Carlson cards
-2 Citi, 2 AMEX Hilton cards
-2 Starwood cards
-IHG card (churnable, but hard to cancel and wait to sign up again with the annual free night)
-3 Choice Cards (ugh, I know)
If I throw in the Hyatt which I haven’t signed up for and add all of those signup bonuses together, I could stretch it all for 20-30 nights (maybe more if I go with the cheapest properties).  The Amex Hilton and Starwood cards are one and done now.  I can get the Chase signups every 2 years, probably grab another Club Carlson every year or so, and can get both Citi Hilton cards annually.  So year two and beyond I can add another 15+ nights if I stretch it out, but probably close to 10.  If that is all I am traveling, that is fine…but I am not.  And there really isn’t a good hotel card for everyday spending aside from Starwood. But if you have an Ink, Sapphire, Arrival card, Premier Rewards card you are probably doing a lot of category spending and putting little on the Starwood these days. And I don’t like to transfer Ultimate Rewards or Membership Rewards to hotel programs (aside an occasional UR to Hyatt) because the better value is transferring to airlines.  So, all of that said, eventually if you want to take a lot of trips and you don’t like to pay for hotels…you have to manufacture spend.  I’ve been averaging over 30 nights a year for the past 3+ (had to slow down a for a year when daughter was born) and Hilton has saved me.”
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Hilton Wants Your Attention

I don’t think I’ve ever seen this kind of push from one hotel brand over a week. I mean…

  • Hilton just increased their American Express offer to 60,000 points.
  • The Amex Surpass card was upped to 80,000.
  • Their Citibank Visa jumped back to 60,000.

And, of course, the Reserve card from Citibank is still around too.

So is it time to go nuts with Hilon Honors points?

Nah, not for most people.

Hyatt, Starwood, Club Carlson, and IHG’s cards are all better than anything on that bulleted list.  Bumped up offers are great…but unless you’re running out of cards, Hilton stays in the middle of the pack.


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